Processing & ShippingOnline orders will be processed within 24 hours from the time the order is placed. Processing time excludes weekends and holidays. Orders will only be processed same-day if placed by 8:00 am PST. All orders placed after 8:00 am PST will be processed the next business day.Changes or cancellation of orders can only be made prior to 8:00 am PST business days after placing your order by replying to your order confirmation email. We cannot guarantee any change requests. Supreme Singlets fulfillment hours are Monday through Friday, 8:00 am to 5:00 pm PST. We ship all orders placed on pi-web.eu from Chula Vista, CA.
All standard shipping orders within the contiguous U.S. will be shipped within 2-5 business days. Supreme Singlets can not be held responsible for carrier delays. U.S.P.S. priority mail Shipping: $8.75 and Medium flat rate box $14.50 3-7 Business days.
DAMAGED & DEFECTIVE ITEMS+RETURN & EXCHANGE POLICY+Return Policy Supreme Singlets prides itself in customer service. In order to have the best possible shopping experience, you are provided with 30-day on unused merchandise. Customer is responsible for all shipping charges for returns and exchanges. If you receive a product that is an error on our end, we will cover shipping charges. All that is required from you, the customer, is to send back the items in its original packaging, and in new condition.
- FREE returns for unworn and unused items purchased from pi-web.eu for up to 30 days after order delivery.
- Items MUST be in the same condition received in with original packaging, including tags. If the item or the original item’s package are damaged, the order is subject to a partial refund.
- Original shipping charges are non-refundable.
- Used items may only be returned if deemed defective and returned within 30 days of purchase date.
How to Make a Return
- Email [email protected] subject: return
- A Supreme Singlets Team Member will email you details on how to return.
- We will cover the shipping postage for your return.
Once your return is received and inspected (usually within 48 hours), your refund will be processed and a credit will automatically be applied to your credit card or original method of payment. This will reflect within 2-3 business days.
- Supreme Singlets does not offer refunds, exchanges or store credit for items purchased through 3rd party retailers.