Why can't my Rose toy charge? 6 troubleshooting methods

Your beloved Rose toy can't charge, feel frustrated and sad, don't worry. The following methods can help you troubleshoot charging, confirm the specific cause of the charging failure, and better help you solve the problem of Rose toy not charging.

In this article, we will explore how to step by step troubleshoot Rose toy charging problems, such as cable problems, battery problems, etc. Whether you are a novice or an experienced person, it can help you find and solve the problem.

When Rose Toys Don't Work

When your Rose Toys don't work, don't panic, try the following methods to troubleshoot the problem.

1. Check the charging cable

• Check whether the data cable has physical damage, such as bending, or wear. This means that the data cable may be damaged internally.
• Make sure the data cable is properly connected to the power supply and Rose toy.
• Check the data cable interface of the Rose toy for cotton debris, etc., which will cause poor contact and failure to charge.
• Try using a different data cable to see if the problem is in the data cable itself.
• Check the power interface, USB interface, socket, etc. to ensure that they are working properly
• Try to use different data cables and charging sources to troubleshoot

2. Battery

If your Rose Toy cannot be charged or can only be partially charged, there may be a problem with the battery. You can try to use a new battery to confirm the battery problem. At the same time, the correct insertion of the battery is also important. Please refer to the instructions for the correct placement of the battery.

Use high-quality batteries. Make sure to remove the battery protection film before using the Rose Toy, which will hinder the normal use of the battery. Avoid mixing new and old batteries, which will cause the battery to consume more power faster and not durable.

Best charging time: Fully charge the Rose Toy before using it for the first time, which can effectively utilize and protect the battery.

It usually takes 1-3 hours to fully charge the Rose Toy. The specific time can be checked in the product manual.

3. Charger

In order to check the charging problem of the Rose Toy, the charger is very important. Please use a charger that meets the standard. Our Rose Toy charger usually uses a 5v, 500mA charger. Avoid using a charger that is significantly higher than 5v, which will cause damage to the Rose Toy.

Why can't my Rose Toy be fully charged?

Due to technological advances, most rose toys now use lithium batteries. They do not need to be replaced, can be charged multiple times, and are easy to carry. If you encounter the situation where the indicator light of the rose toy is still flashing after charging for 3 hours, then you need to check:

Are you using the correct charger and data cable？

Is there any battery leakage?

If you find that the rose toy has a battery leakage problem, please unplug the power first. Please do not use your hands to directly contact the battery leakage, because the battery leakage is corrosive and will cause damage to your skin.

The charging cable and the rose toy are not in close contact

Many rose toys are equipped with magnetic data cables. Although magnetic data cables are very convenient, their potential problem is that they are easy to fall off. The loose contact will reduce the charging efficiency, which will have a relatively poor impact on our charging experience. So we must ensure that our data cable and the rose toy are in close contact to avoid the experience of low charging efficiency.

Before charging the rose toy, check whether there is dust on the interface, or other flocs, etc., which will also cause loose contact. Then check whether the rose toy is in close contact with the charging port correctly. A tight connection allows the Rose Toy to be charged more efficiently, while a loose connection will reduce the charging speed of the Rose Toy or even prevent it from being charged.

Other FAQs

1. Should I charge the Rose Toy when I use it for the first time?

Yes, after we first receive the Rose Toy, we need to fully charge the Rose Toy, which will extend the battery life and allow us to play with the Rose Toy for a longer time.

2. How do I know if the Rose Toy is being charged?

After the Rose Toy is properly connected to the data cable and charger, the indicator light will flash. The flashing indicator light means that the Rose Toy is being charged. When the indicator light stops flashing, it means that the Rose Toy is fully charged.

3. Can I use the Rose Toy while it is being charged?

No, we do not recommend doing so, as this may damage the Rose Toy.

4. Will not using the Rose Toy for a long time cause the Rose Toy to be damaged?

If you do not plan to use the Rose Toy for a long time, please fully charge the Rose Toy before starting, and fully charge the Rose Toy at least once every three months, so as to effectively protect the battery of the Rose Toy.

If the above cannot solve your problem, you can contact our customer service email:  [email protected]，to better help you. Or buy a new one at the sex toy shop.