Creamery FAQs

Our number one priority is to protect the health and safety of our employees and guests. For the most up to date information on hours and offerings, please click here.

Due to health and safety regulations, pets are not allowed inside the Creamery. You may bring a service animal on the tour. However, pets are more than welcome in the outside seating area and parking lot!

Tillamook Cheddar Cheese Curds are exclusively sold at the Tillamook Creamery, Tillamook Market (at the PDX Airport), and our Online Shop. Tillamook Cheese Curds aren’t available in grocery stores because they lose their freshness quickly. Come visit us at the Creamery or Tillamook Market and try some samples, or visit our Online Shop to have them shipped fresh from our factory directly to your home!

The Tillamook Creamery is located on the Oregon Coast! Address 4165 Highway 101 North Tillamook, OR 97141

We want to ensure that our Creamery visitors center is a welcoming place for all guests, including those with visible and non-visible disabilities. This year, we installed hearing loops to offer guests in the hearing loss community clearer communication. Additionally, we are offering new sensory kits that include noise-reducing headsets, a squeezable loaf toy, branded sunglasses, sensory/emotion cards, a fidget popper, and a coloring kit for kids to enhance the experience of neurodivergent guests.

The Tillamook Creamery is also wheelchair accessible, and we have wheelchairs available to rent on a first-come, first-served basis. We’re continually building accessibility support so that all guests leave with smiles and stories to share. For any questions about accommodations that would allow visitors with disabilities to enjoy the visitors center, please contact us here.

Yes! The Tillamook Creamery is wheelchair accessible. We also have wheelchairs available to rent on a first-come, first-served basis.

Award-winning, Seattle-based architecture firm Olson Kundig has designed our new Tillamook Creamery. Olson Kundig has designed numerous museums, exhibits, and visitors centers, as well as breweries, wineries, and restaurants.

Yes! Our Food Hall has lunch and dinner, as well as an ice cream counter. You can find our Food Hall menu and our ice cream menu here.

Absolutely. We offer gluten-free bread and are happy to prepare your meal separately on our allergen-free grill with fresh utensils at your request. At our ice cream counter, feel free to ask our staff to use a fresh scoop and/or open a new carton of ice cream for your sweet treat. Your safety is our top priority!

We do not make any dairy-free products. However, we do offer a fruit sorbet option at our ice cream counter at the Tillamook Creamery so that everyone can enjoy a delicious dessert! You can find our ice cream menu here.

You can edit your reservation up to 24 hours before your appointment! Within 24 hours, we can't guarantee we'll be able to accommodate, but if you reach out to us directly we'll do our best. Please reference your booking confirmation email for more details about how to best edit your reservation, feel free to reply directly to your confirmation email to reach out Guest Experiences team directly. 

Sorry, we don't have the bandwidth to process phone orders for retail items we sell at the Tillamook Creamery or Tillamook Market at PDX Airport. You can find a limited assortment of our favorite retail items in our Tillamook Shop online store HERE. and we regularly update this merch. But if you don't see the specific item you were looking for, we hope you can forgive us and that you'll be able to come back for another visit in the future!